Package Hotel + Flight From , , To , ,

Sandos Caracol Nature Resort & Water Park All Inclusive


Address: Carr Puerto Juárez-Chetumal km 295 Playa del Carmen - Riviera Maya, Quintana Roo Mexico

Price for 3 nights from

$667 USD

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Rooms

Eco family superior Pricetravel

Img - Eco family superior Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Sea view

Amenities

1 King and 1 Bunk beds, Air conditioning, Balcony or terrace, Bathrobes, Hairdryer, In-room safe (fits laptop), Iron and board, LED TV

Minibar, Private bath with shower, Purified water system, Slippers, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 17 Nov 2026.To travel from 14 Nov 2026 to to 20 Dec 2027.

You get: 37% off.

Room
Avg/person
Total
There is no availability on requested dates

Superior Adults Only - Select Club Pricetravel

Img - Superior Adults Only - Select Club Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King or 2 Doubles, ($)Minibar, 42-inch TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bathrobes, Bottle of wine

Cable/satellite TV, Ceiling fan, Closet, Concierge services, Direct dial telephone, Double sink, Electronic key , Fruit Basket, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, MP3 docking station , Private bath with shower, Private check-in, Private venues, Purified water system, Slippers, Smoke detectors, Turndown service, Vanity mirror, Wake up service, Welcome cocktail, Wireless internet access, Work desk

⇒ Special Sale

Book before 17 Nov 2026.To travel from 14 Nov 2026 to to 20 Dec 2027.

You get: 37% off.

Room
Avg/person
Total
There is no availability on requested dates

Superior Pool View Pricetravel

Img - Superior Pool View Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 King or 2 Casal beds, ($)Pay-per-view movies, 42-inch plasma TV, Air conditioning, Alarm clock radio, Bath amenities, Bathrobes, Cable/satellite TV

Coffeemaker, Direct dial telephone, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, Minibar, MP3 docking station , Private bath with shower, Purified water system, Slippers, Turndown service, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 17 Nov 2026.To travel from 14 Nov 2026 to to 20 Dec 2027.

You get: 37% off.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Adults Only - Select Club Pricetravel

Img - Deluxe Adults Only - Select Club Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 1 Sofa bed, ($)Minibar, 42-inch TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bathrobes, Bottle of wine

Cable/satellite TV, Ceiling fan, Closet, Coffeemaker, Concierge services, Direct dial telephone, Double sink, Electronic key , Fruit Basket, Hairdryer, In-room safe (fits laptop), Iron and board, Jacuzzi indoor, Luxurious bed linens, MP3 docking station , Private bath with shower, Private check-in, Private venues, Purified water system, Slippers, Smoke detectors, Turndown service, Vanity mirror, Wake up service, Welcome cocktail, Wireless internet access, Work desk

⇒ Special Sale

Book before 17 Nov 2026.To travel from 14 Nov 2026 to to 20 Dec 2027.

You get: 37% off.

Room
Avg/person
Total
There is no availability on requested dates

Room STANDARD

Img - Room STANDARD

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Pool View One Bedroom Suite Pricetravel

Img - Pool View One Bedroom Suite Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 King and 1 Sofa bed, ($)Pay-per-view movies, 1 bedroom, 42-inch plasma TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bath amenities

Bathrobes, Cable/satellite TV, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, Minibar, MP3 docking station , Private bath with shower, Purified water system, Sitting area, Slippers, Telephone, Turndown service, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 17 Nov 2026.To travel from 14 Nov 2026 to to 20 Dec 2027.

You get: 37% off.

Room
Avg/person
Total
There is no availability on requested dates

SELECT CLUB DELUXE 2 ADULTS, ADULTS ONLY +18

Img - SELECT CLUB DELUXE 2 ADULTS, ADULTS ONLY +18

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1) or Sofa bed (x1), Fan, Bathroom, Shower, Hairdryer, Direct dial telephone, TV, Internet access

Minibar, Tea and coffee making facilities , Ironing set, Individually adjustable air conditioning, Safe, Living room, Balcony, Wheelchair-accessible, Disability-friendly bathroom, Wi-fi, Alarm clock, Extra beds on demand, Toiletries, Desk, Bathrobes, Slippers, Smoking rooms, Cable TV, Number of bedrooms, Housekeeping
Room
Avg/person
Total
There is no availability on requested dates

FAMILY ROOM STANDARD

Img - FAMILY ROOM STANDARD

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

SUITE STANDARD

Img - SUITE STANDARD

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Double or Twin ECONOMY

Img - Double or Twin ECONOMY

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Double or Twin

Room
Avg/person
Total
There is no availability on requested dates

QUADRUPLE SUPERIOR POOL VIEW

Img - QUADRUPLE SUPERIOR POOL VIEW

Check-in: 16:00-00:00

Checkout: 12:00

View: SUPERIOR POOL VIEW

Amenities

QUADRUPLE

Room
Avg/person
Total
There is no availability on requested dates

DOUBLE DELUXE KING BED

Img - DOUBLE DELUXE KING BED

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

DOUBLE

Room
Avg/person
Total
There is no availability on requested dates

Penthouse Pool View Pricetravel

Img - Penthouse Pool View Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 King and 1 Sofa bed, 1 bedroom, 42-inch TV, Air conditioning, Balcony or terrace, Bathrobes, Cable/satellite TV, Hairdryer

In-room safe (fits laptop), Jacuzzi indoor, Luxurious bed linens, MP3 docking station , Private venues, Sitting area, Slippers, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 17 Nov 2026.To travel from 14 Nov 2026 to to 20 Dec 2027.

You get: 37% off, 3 kids free.

Room
Avg/person
Total
There is no availability on requested dates

Double or Twin DELUXE TWO BEDS

Img - Double or Twin DELUXE TWO BEDS

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Double or Twin

Room
Avg/person
Total
There is no availability on requested dates

SUITE POOL VIEW

Img - SUITE POOL VIEW

Check-in: 16:00-00:00

Checkout: 12:00

View: POOL VIEW

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Double or Twin POOL VIEW ONE BEDROOM

Img - Double or Twin POOL VIEW ONE BEDROOM

Check-in: 16:00-00:00

Checkout: 12:00

View: POOL VIEW ONE BEDROOM

Amenities

Double or Twin

Room
Avg/person
Total
There is no availability on requested dates

Room STANDARD

Img - Room STANDARD

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1) or Sofa bed (x1), Bathroom, Shower, Hairdryer, Direct dial telephone, TV, Internet access, Minibar

Tea and coffee making facilities , Ironing set, Individually adjustable air conditioning, Safe, Living room, Balcony, Terrace, Wheelchair-accessible, Wi-fi, Cot on demand, Alarm clock, Extra beds on demand, Toiletries, Desk, Bathrobes, Slippers, Fan, Smoking rooms, Cable TV, Number of bedrooms, Housekeeping
Room
Avg/person
Total
There is no availability on requested dates

Double or Twin POOL VIEW

Img - Double or Twin POOL VIEW

Check-in: 16:00-00:00

Checkout: 12:00

View: POOL VIEW

Amenities

Double or Twin

Room
Avg/person
Total
There is no availability on requested dates

SUITE PREMIUM

Img - SUITE PREMIUM

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

DOUBLE PENTHOUSE WITH VIEWS

Img - DOUBLE PENTHOUSE WITH VIEWS

Check-in: 16:00-00:00

Checkout: 12:00

View: PENTHOUSE WITH VIEWS

Amenities

DOUBLE

Room
Avg/person
Total
There is no availability on requested dates

SUITE PREMIUM WITH VIEWS

Img - SUITE PREMIUM WITH VIEWS

Check-in: 16:00-00:00

Checkout: 12:00

View: PREMIUM WITH VIEWS

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Eco Family Penthouse Pricetravel

Img - Eco Family Penthouse Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 1 Triple bunk bed, 2 50-inch LED TVs, 2 bathrooms, 2 bedrooms, 24-hour room service, Air conditioning, Bathrobes, Bluetooth audio station and USB port

Double sink, Individual climate control, In-room safe (fits laptop), Iron and board, Private bath with shower, Slippers, Sofa, Telephone, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 17 Nov 2026.To travel from 14 Nov 2026 to to 20 Dec 2027.

You get: 37% off, 3 kids free.

Room
Avg/person
Total
There is no availability on requested dates

Eco Family Penthouse 2 ADULTS

Img - Eco Family Penthouse 2 ADULTS

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1) or Sofa bed (x1) or Bunk beds (x1), Terrace, Cable TV, Smoking rooms, Fan, Slippers, Bathrobes, Desk

Toiletries, Extra beds on demand, Alarm clock, Cot on demand, Wi-fi, Wheelchair-accessible, Balcony, Living room, Safe, Individually adjustable air conditioning, Ironing set, Tea and coffee making facilities , Minibar, Internet access, TV, Direct dial telephone, Hairdryer, Shower, Bathroom, Number of bedrooms, Housekeeping
Room
Avg/person
Total
There is no availability on requested dates

SUITE PREMIUM GARDEN VIEW

Img - SUITE PREMIUM GARDEN VIEW

Check-in: 16:00-00:00

Checkout: 12:00

View: PREMIUM GARDEN VIEW

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

About the Hotel

Sandos Caracol Nature Resort & Water Park is an all-inclusive hotel located in the Riviera Maya, and offers 955 guest rooms equipped with air conditioning, plasma TV with cable channels, direct dial telephone, alarm clock radio, in-room safe, coffeemaker, MP3 docking station, hairdryer, iron and board, private bathroom with shower, bathrobes, slippers, and personal amenities; some rooms are fitted with balcony or terrace.

This family hotel has a water park with 29 slides, natural sink holes, eco-tourism activities, restaurants, bars, swimming pools, and a fitness center. Facilities include WiFi, a children's club, a terrace, live entertainment with entertainment staff, a parking area, 24-hour front desk, and housekeeping service. Tthere is also Spa services, a beauty salon, and wedding planning service, all of them for an extra charge.

***The reservation holder must show an official photo ID.

***Adult-only categories allow guests aged 18 and older, only.

***The local government has a mandatory tax of $85.00 MXN per room, per night, payable directly to the hotel.

***Upon check-in a credit card will be required to hold an amount of $5,000.00 MXN. This is to address any potential problems. Upon check-out, the front desk will release the amount withheld.

***The check-out time is 12:00 hrs with a stay at the property no later than 13:00 hrs. After that time, there will be an extra charge of $20.00 USD per guest, per hour, direct payment at the front desk.

***When confirming the reservation, the client knows and accepts that for reasons of the official guidelines derived from the current situation, the hotel can modify and adapt schedules and services according to the needs of each moment. In addition, the client undertakes to comply with the official rules and internal regulations of the hotel at all times to comply with the regulations established by the current situation, leaving it to the discretion of the hotel management to cancel the stay in case of non-compliance. In addition, the hotel can make use of the right of admission based on official guidelines.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Included services

  • Lounge Chairs
  • Pool
  • Sun terrace
  • Adapted for people with reduced mobility
  • Tourist assistance
  • Billiards
  • Board games
  • Water park
  • Beach
  • Yoga
  • Evening entertainment
  • Outdoor gaming equipment
  • Game room
  • Hiking
  • Parking lot
  • Wireless Internet
  • Terrace
  • Smoking area
  • Children's Club
  • Indoor play area
  • Animation staff
  • Security
  • Fire extinguishers
  • 24 -hour reception
  • Keys

Services with extra charges

  • Spa
  • Babysitter
  • Wedding
  • Beauty salon

Restaurants (9)

  • La Laguna
  • La Toscana
  • Las Mascaras
  • El Nido - Snack
  • El Templo
  • Fogo de Brazil
  • La Riviera
  • Los Lirios
  • La Jungla

Hotel NewsFeed

Rooms Includes your choice of room. When booking more than 4 rooms, special conditions and supplements may apply.

Activities Daily activities program organized by the entertainment staff. The program varies daily. The water park is open for children from 09:00.to 18:00 hrs and for adults from 10:00 to 17:00 hrs. The water park will close onece a week for preventive maintenance.

Entertainment Includes nightly spectacular shows. Program varies daily.

Taxes & gratuities Includes all taxes and tips.

Children's club Includes an activities program for children between 4 and 12 years of age, supervised by adults.

Food and beverages Includes buffet breakfast and lunch plus buffet or a la carte dinner, snacks, and domestic beverages.

Land sports Land sport include a tennis court and beach volleyball.

Non-motorized water sports Includes snorkeling equipment, kayaks, boogie boards, and sailing. It also includes an introductory diving lesson in the pool.

Location Map

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