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Sandos Caracol Nature Resort & Water Park All Inclusive


Address: Carr Puerto Juárez-Chetumal km 295 Playa del Carmen - Riviera Maya, Quintana Roo Mexico

Price for 3 nights from

$538 USD

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Rooms

Eco family superior Pricetravel

Img - Eco family superior Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Sea view

Amenities

1 King and 1 Bunk beds, Air conditioning, Balcony or terrace, Bathrobes, Hairdryer, In-room safe (fits laptop), Iron and board, LED TV

Minibar, Private bath with shower, Purified water system, Slippers, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 30 Sep 2026.To travel from 04 Aug to to 31 Oct 2026.

You get: 28% off.

Room
Avg/person
Total
There is no availability on requested dates

Superior Adults Only - Select Club Pricetravel

Img - Superior Adults Only - Select Club Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King or 2 Doubles, ($)Minibar, 42-inch TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bathrobes, Bottle of wine

Cable/satellite TV, Ceiling fan, Closet, Concierge services, Direct dial telephone, Double sink, Electronic key , Fruit Basket, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, MP3 docking station , Private bath with shower, Private check-in, Private venues, Purified water system, Slippers, Smoke detectors, Turndown service, Vanity mirror, Wake up service, Welcome cocktail, Wireless internet access, Work desk

⇒ Special Sale

Book before 30 Sep 2026.To travel from 04 Aug to to 31 Oct 2026.

You get: 28% off.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Adults Only - Select Club Pricetravel

Img - Deluxe Adults Only - Select Club Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 1 Sofa bed, ($)Minibar, 42-inch TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bathrobes, Bottle of wine

Cable/satellite TV, Ceiling fan, Closet, Coffeemaker, Concierge services, Direct dial telephone, Double sink, Electronic key , Fruit Basket, Hairdryer, In-room safe (fits laptop), Iron and board, Jacuzzi indoor, Luxurious bed linens, MP3 docking station , Private bath with shower, Private check-in, Private venues, Purified water system, Slippers, Smoke detectors, Turndown service, Vanity mirror, Wake up service, Welcome cocktail, Wireless internet access, Work desk

⇒ Special Sale

Book before 30 Sep 2026.To travel from 04 Aug to to 31 Oct 2026.

You get: 28% off.

Room
Avg/person
Total
There is no availability on requested dates

SELECT CLUB DELUXE 2 ADULTS, ADULTS ONLY +18

Img - SELECT CLUB DELUXE 2 ADULTS, ADULTS ONLY +18

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1) or Sofa bed (x1), Extra beds on demand, Alarm clock, Wi-fi, Disability-friendly bathroom, Wheelchair-accessible, Balcony, Living room

Safe, Individually adjustable air conditioning, Ironing set, Bathroom, Number of bedrooms, Minibar, Internet access, TV, Direct dial telephone, Hairdryer, Shower, Tea and coffee making facilities , Housekeeping, Cable TV, Smoking rooms, Fan, Slippers, Bathrobes, Desk, Toiletries
Room
Avg/person
Total
There is no availability on requested dates

Superior Pool View Pricetravel

Img - Superior Pool View Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 King or 2 Casal beds, ($)Pay-per-view movies, 42-inch plasma TV, Air conditioning, Alarm clock radio, Bath amenities, Bathrobes, Cable/satellite TV

Coffeemaker, Direct dial telephone, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, Minibar, MP3 docking station , Private bath with shower, Purified water system, Slippers, Turndown service, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 30 Sep 2026.To travel from 04 Aug to to 31 Oct 2026.

You get: 28% off.

Room
Avg/person
Total
There is no availability on requested dates

Pool View One Bedroom Suite Pricetravel

Img - Pool View One Bedroom Suite Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 King and 1 Sofa bed, ($)Pay-per-view movies, 1 bedroom, 42-inch plasma TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bath amenities

Bathrobes, Cable/satellite TV, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, Minibar, MP3 docking station , Private bath with shower, Purified water system, Sitting area, Slippers, Telephone, Turndown service, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 30 Sep 2026.To travel from 04 Aug to to 31 Oct 2026.

You get: 28% off.

Room
Avg/person
Total
There is no availability on requested dates

Select Club Penthouse

Img - Select Club Penthouse

Check-in: 15:00

Checkout: 12:00

View: Selva

Amenities

1 king bed and 1 sofa bed, 1 bedroom, Robes, Slippers, Exclusive pool, Exclusive areas, Terrace with jacuzzi and rest area, Wireless Internet

Safety box (laptop size), Air conditioner, Vanity mirror, Hair dryer, Iron and ironing board, Minibar, Wine bottle, Rest area

⇒ Special Sale

Book before 30 Sep 2026.To travel from 04 Aug to to 31 Oct 2026.

You get: 28% off.

Room
Avg/person
Total
There is no availability on requested dates

SELECT CLUB PENTHOUSE 2 ADULTS, ADULTS ONLY +18

Img - SELECT CLUB PENTHOUSE 2 ADULTS, ADULTS ONLY +18

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Wi-fi, Bathroom, Shower, Hairdryer, Direct dial telephone, TV, Internet access

Minibar, Tea and coffee making facilities , Ironing set, Individually adjustable air conditioning, Safe, Living room, Balcony, Terrace, Wheelchair-accessible, Disability-friendly bathroom, Alarm clock, Extra beds on demand, Toiletries, Desk, Bathrobes, Slippers, Fan, Smoking rooms, Cable TV, Number of bedrooms, Housekeeping
Room
Avg/person
Total
There is no availability on requested dates

FAMILY ROOM STANDARD

Img - FAMILY ROOM STANDARD

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

DOUBLE SUPERIOR

Img - DOUBLE SUPERIOR

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

DOUBLE

Room
Avg/person
Total
There is no availability on requested dates

Penthouse Select Adults Only

Img - Penthouse Select Adults Only

Check-in: 15:00-23:30

Checkout: 12:00

View: Garden view

Amenities

1 King Bed and 1 Twin Sofa Bed, Non-Smoking, Satellite TV service, Laptop-friendly workspace, Blackout drapes/curtains, Coffee/tea maker, Ceiling fan, Daily housekeeping

Free WiFi, Phone, In-room safe (laptop compatible), Desk, Balcony, Towels provided, Minibar (stocked, free items), Bedsheets provided, Soap, Toilet paper, Shower only, Shampoo, Slippers, Private bathroom, Bathrobes, Free toiletries, Hair dryer, Air conditioning, Iron/ironing board, Plasma TV
Room
Avg/person
Total
There is no availability on requested dates

Room STANDARD

Img - Room STANDARD

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

SUITE POOL VIEW ONE BEDROOM

Img - SUITE POOL VIEW ONE BEDROOM

Check-in: 16:00-00:00

Checkout: 12:00

View: POOL VIEW ONE BEDROOM

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Eco Family Penthouse Pricetravel

Img - Eco Family Penthouse Pricetravel

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 1 Triple bunk bed, 2 50-inch LED TVs, 2 bathrooms, 2 bedrooms, 24-hour room service, Air conditioning, Bathrobes, Bluetooth audio station and USB port

Double sink, Individual climate control, In-room safe (fits laptop), Iron and board, Private bath with shower, Slippers, Sofa, Telephone, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 30 Sep 2026.To travel from 04 Aug to to 31 Oct 2026.

You get: 28% off, 2 kids free.

Room
Avg/person
Total
There is no availability on requested dates

Room STANDARD

Img - Room STANDARD

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1) or Sofa bed (x1), Toiletries, Housekeeping, Number of bedrooms, Cable TV, Smoking rooms, Fan, Slippers

Bathrobes, Desk, Extra beds on demand, Alarm clock, Cot on demand, Wi-fi, Wheelchair-accessible, Terrace, Balcony, Living room, Bathroom, Shower, Hairdryer, Direct dial telephone, TV, Internet access, Minibar, Tea and coffee making facilities , Ironing set, Individually adjustable air conditioning, Safe
Room
Avg/person
Total
There is no availability on requested dates

SUITE POOL VIEW

Img - SUITE POOL VIEW

Check-in: 16:00-00:00

Checkout: 12:00

View: POOL VIEW

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Eco Family Penthouse 2 ADULTS

Img - Eco Family Penthouse 2 ADULTS

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1) or Sofa bed (x1) or Bunk beds (x1), Bathroom, Shower, Hairdryer, Direct dial telephone, Internet access, Minibar, Tea and coffee making facilities

Ironing set, Individually adjustable air conditioning, Safe, Living room, Balcony, Terrace, Wheelchair-accessible, TV, Wi-fi, Cot on demand, Alarm clock, Extra beds on demand, Toiletries, Desk, Bathrobes, Slippers, Fan, Smoking rooms, Cable TV, Number of bedrooms, Housekeeping
Room
Avg/person
Total
There is no availability on requested dates

Room POOL VIEW ONE BEDROOM

Img - Room POOL VIEW ONE BEDROOM

Check-in: 16:00-00:00

Checkout: 12:00

View: POOL VIEW ONE BEDROOM

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Double or Twin POOL VIEW ONE BEDROOM

Img - Double or Twin POOL VIEW ONE BEDROOM

Check-in: 16:00-00:00

Checkout: 12:00

View: POOL VIEW ONE BEDROOM

Amenities

Double or Twin

Room
Avg/person
Total
There is no availability on requested dates

Room PENTHOUSE WITH VIEWS

Img - Room PENTHOUSE WITH VIEWS

Check-in: 16:00-00:00

Checkout: 12:00

View: PENTHOUSE WITH VIEWS

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Room PENTHOUSE

Img - Room PENTHOUSE

Check-in: 16:00-00:00

Checkout: 12:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

SUITE PREMIUM WITH VIEWS

Img - SUITE PREMIUM WITH VIEWS

Check-in: 16:00-00:00

Checkout: 12:00

View: PREMIUM WITH VIEWS

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

SUITE PREMIUM GARDEN VIEW

Img - SUITE PREMIUM GARDEN VIEW

Check-in: 16:00-00:00

Checkout: 12:00

View: PREMIUM GARDEN VIEW

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

About the Hotel

This all-inclusive resort, Sandos Caracol Nature Resort & Water Park, is located on Playa del Carmen beach, overlooking Cozumel Island. It features a spa, 9 restaurants, 2 outdoor pools and a water park with 29 water slides for all ages.

Sandos Caracol Nature Resort & Water Park All Inclusive is located in a beautiful mangrove forest and offers bright accommodation. All rooms feature flat-screen TV, air conditioning and minibar. Free Wi-Fi is available in all public areas. The resort offers classes in various activities, such as yoga. It also has a water sports centre, night entertainment and activities for children and adolescents. The spa includes sauna, jacuzzi and gym.

There are 3 buffets offering a variety of international and Italian dishes, as well as 4 à la carte restaurants serving oriental, Mexican-Brazilian, Italian, Mediterranean and steak food.

Options for environmentally friendly activities are provided to enable the entire family to participate.

Sandos Caracol Nature Resort & Water Park All Inclusive is located 3.2 km from Guadalupe Church and 45 minutes by car from Cancun Airport. The Gran Coral Golf Riviera Maya is located on the same property as Sandos.

Services

Included services

  • Pool
  • Sun terrace
  • Lounge Chairs
  • Parasols
  • Towels
  • Water slide
  • Adapted for people with reduced mobility
  • Tourist assistance
  • Billiards
  • Board games
  • Water park
  • Table tennis
  • Beach
  • Yoga
  • Evening entertainment
  • Outdoor gaming equipment
  • Game room
  • Parking lot
  • Wireless Internet
  • Terrace
  • Smoking area
  • Children's Club
  • Indoor play area
  • Children's play area
  • Animation staff
  • Security
  • Fire extinguishers
  • 24 -hour reception
  • Luggage storage
  • Keys

Services with extra charges

  • Hydromassage bathtub
  • Sauna
  • Spa
  • Hammam
  • Hiking
  • Snorkel
  • ATM
  • Currency exchange
  • Meeting room
  • Laundry services
  • Babysitter
  • Medical service
  • Transportation
  • Beauty salon

Restaurants (8)

  • La Laguna
  • La Toscana
  • Las Mascaras
  • El nido - Snack
  • El Templo
  • Fogo de Brazil
  • La Riviera
  • Los Lirios

Hotel NewsFeed

Accommodations Includes your choice of accommodations. When booking more than 4 rooms, special conditions and supplements may apply.

Activities Daily activities program organized by the recreation staff. The program varies daily. The water park is open for children from 9:00 a.m. to 6:00 p.m. and for adults from 10:00 a.m. to 5:00 p.m. The water park will close one day a week for preventive maintenance.

Entertainment Includes nightly spectacular shows. Program varies daily.

Taxes & gratuities Includes all taxes and gratuities.

Children's club Includes an activities program for children between 4 and 12 years of age, supervised by adults.

Food and beverages Includes buffet breakfast and lunch plus buffet or a la carte dinner, snacks, and domestic beverages.

Land sports Land sport include a tennis court and beach volleyball.

Non-motorized water sports Includes snorkeling equipment, kayaks, boogie boards, and sailing. It also includes an introductory diving lesson in the pool.

Location Map

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