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Sandos Caracol Eco Resort - All Inclusive


Address: Playa del Carmen - Riviera Maya, Quintana Roo Mexico

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Rooms

Superior adults only - Select Club

Img - Superior adults only - Select Club

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King or 2 Doubles, ($)Minibar, 42-inch TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bathrobes, Bottle of wine

Cable/satellite TV, Ceiling fan, Closet, Concierge services, Direct dial telephone, Double sink, Electronic key , Fruit Basket, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, MP3 docking station , Private bath with shower, Private check-in, Private venues, Purified water system, Slippers, Smoke detectors, Turndown service, Vanity mirror, Wake up service, Welcome cocktail, Wireless internet access, Work desk

⇒ Special Sale

Book before 03 Jun 2025.To travel from 09 May 2025 to to 29 Oct 2026.

You get: 25% off, kids 2x1.

Room
Avg/person
Total
There is no availability on requested dates

Eco family superior

Img - Eco family superior

Check-in: 15:00

Checkout: 12:00

View: Sea view

Amenities

1 King and 1 Bunk beds, Air conditioning, Balcony or terrace, Bathrobes, Hairdryer, In-room safe (fits laptop), Iron and board, LED TV

Minibar, Private bath with shower, Purified water system, Slippers, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 03 Jun 2025.To travel from 09 May 2025 to to 29 Oct 2026.

You get: 25% off, kids 2x1.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe adults only - Select Club

Img - Deluxe adults only - Select Club

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 1 Sofa bed, ($)Minibar, 42-inch TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bathrobes, Bottle of wine

Cable/satellite TV, Ceiling fan, Closet, Coffeemaker, Concierge services, Direct dial telephone, Double sink, Electronic key , Fruit Basket, Hairdryer, In-room safe (fits laptop), Iron and board, Jacuzzi indoor, Luxurious bed linens, MP3 docking station , Private bath with shower, Private check-in, Private venues, Purified water system, Slippers, Smoke detectors, Turndown service, Vanity mirror, Wake up service, Welcome cocktail, Wireless internet access, Work desk

⇒ Special Sale

Book before 03 Jun 2025.To travel from 09 May 2025 to to 29 Oct 2026.

You get: 25% off, kids 2x1.

Room
Avg/person
Total
There is no availability on requested dates

Superior pool view

Img - Superior pool view

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King or 2 Casal beds, ($)Pay-per-view movies, 42-inch plasma TV, Air conditioning, Alarm clock radio, Bath amenities, Bathrobes, Cable/satellite TV

Coffeemaker, Direct dial telephone, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, Minibar, MP3 docking station , Private bath with shower, Purified water system, Slippers, Turndown service, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 03 Jun 2025.To travel from 09 May 2025 to to 29 Oct 2026.

You get: 25% off, kids 2x1.

Room
Avg/person
Total
There is no availability on requested dates

1-BR Suite pool view

Img - 1-BR Suite pool view

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King and 1 Sofa bed, ($)Pay-per-view movies, 1 bedroom, 42-inch plasma TV, Air conditioning, Alarm clock radio, Balcony or terrace, Bath amenities

Bathrobes, Cable/satellite TV, Hairdryer, In-room safe (fits laptop), Iron and board, Luxurious bed linens, Minibar, MP3 docking station , Private bath with shower, Purified water system, Sitting area, Slippers, Telephone, Turndown service, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 03 Jun 2025.To travel from 09 May 2025 to to 29 Oct 2026.

You get: 25% off, kids 2x1.

Room
Avg/person
Total
There is no availability on requested dates

Penthouse pool view

Img - Penthouse pool view

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King and 1 Sofa bed, 1 bedroom, 42-inch TV, Air conditioning, Balcony or terrace, Bathrobes, Cable/satellite TV, Hairdryer

In-room safe (fits laptop), Jacuzzi indoor, Luxurious bed linens, MP3 docking station , Private venues, Sitting area, Slippers, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 03 Jun 2025.To travel from 09 May 2025 to to 29 Oct 2026.

You get: 25% off, kids 2x1.

Room
Avg/person
Total
There is no availability on requested dates

Eco family penthouse

Img - Eco family penthouse

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 1 Triple bunk bed, 2 50-inch LED TVs, 2 bathrooms, 2 bedrooms, 24-hour room service, Air conditioning, Bathrobes, Bluetooth audio station and USB port

Double sink, Individual climate control, In-room safe (fits laptop), Iron and board, Private bath with shower, Slippers, Sofa, Telephone, Vanity mirror, Wireless internet access

⇒ Special Sale

Book before 03 Jun 2025.To travel from 09 May 2025 to to 29 Oct 2026.

You get: 25% off, kids 2x1.

Room
Avg/person
Total
There is no availability on requested dates

Preventive maintenance of the water park

The hotel's water park will be closed every Tuesday due to preventive maintenance.

About the Hotel

Sandos Caracol Eco Resort is an all-inclusive family beach hotel located in a natural ecosystem in Playa del Carmen. Surrounded by jungle, you can find spider monkeys and tropical birds everywhere. The youngest member of the family has a high priority, so it has a children's club with a variety of games and crafts, as well as activities for teenagers. The property has a water park with 29 slides ideal for all ages. Here, there are crystalline sinkholes and mangroves. You can experience the All-Nature Experience, which includes various daily ecological activities such as floating in a crystal clear river, swimming in a cenote, learning the techniques to survive in the jungle, as well as witnessing Mayan outdoor shows.

The all-inclusive plan allows you to choose from a large number of buffet and à la carte restaurants and bars. For everyone's fun, there are two other pools, one of them with an area for children. The hotel has 956 rooms and suites distributed in villas that range from the jungle to the beach. All are equipped with a private bathroom with shower, minibar, balcony or terrace, TV with cable channels and air conditioning. The Royal Elite rooms are located in environmentally friendly buildings and use energy-efficient air conditioning, water heated with solar panels, LED interior lights, a water recycling system and wooden furniture from certified forests.

The center of Playa del Carmen is 6 kilometers (3.7 mi) away, with a variety of shops and restaurants, the Playa del Carmen pier is 7 kilometers (4.3 mi) away, from where the ferry leaves for the island of Cozumel, and the Xcaret ecological park with fun for the whole family is 16 kilometers (10 miles) away. Cancun International Airport (CUN) is 52 kilometers (32 miles) away.

Services

Included services

  • Hydromassage bathtub
  • Outdoor pool
  • Indoor heated pool
  • Massage service
  • Spa services
  • Sun terrace
  • Spa
  • Open all year round
  • Beach chairs/loungers
  • Hammam
  • Spa facilities
  • Pool with views
  • Parasols
  • Water slide
  • Shallow area
  • Adapted for wheelchairs
  • Adapted for people with reduced mobility
  • Tourist assistance
  • Billiards
  • Nightclub
  • Ski
  • Golf
  • Board games
  • Water park
  • Fishing
  • Table tennis
  • Beach
  • Private beach
  • Windsurf
  • Yoga
  • Evening entertainment
  • Outdoor gaming equipment
  • Badminton equipment
  • Game room
  • Hiking
  • Canoeing
  • Snorkel
  • Socket near the bed
  • Ironing utensils
  • ATM
  • Currency exchange
  • Parking lot
  • Wireless Internet
  • Terrace
  • Car rental
  • Meeting room
  • Cleaning products
  • Pool bar
  • Restaurant
  • Snack Bar
  • Packed lunches
  • Buffet for children
  • Themed dinners
  • Children's menu
  • Smoking area
  • Children's Club
  • Indoor play area
  • Children's play area
  • English
  • Dutch
  • For all ages
  • Animation staff
  • Lockers at the gym/spa
  • Security
  • Fire extinguishers
  • 24 -hour reception
  • Luggage storage
  • Transfers to the cruise port
  • Beauty salon
  • Opening hours

Services with extra charges

  • Sauna
  • Laundry services
  • Dry cleaning service
  • Babysitter
  • Meeting/banquet rooms
  • Transportation
  • Transfers to the airport

Restaurants (8)

  • Las Mascaras
  • Salvia Snack Bar
  • El Templo
  • Los Lirios
  • La Riviera
  • Fogo de Brazil
  • La Laguna
  • La Toscana.

Hotel NewsFeed

Accommodations Includes your choice of accommodations. When booking more than 4 rooms, special conditions and supplements may apply.

Activities Daily activities program hosted by recreation staff. Program varies daily.

Entertainment Includes nightly spectacular shows. Program varies daily.

Taxes & gratuities Includes all taxes and gratuities.

Children's club Includes an activities program for children between 4 and 12 years of age, supervised by adults, and another one for the ages between 2 and 3.

Food and beverages Includes buffet breakfast and lunch plus buffet or a la carte dinner, snacks, and domestic beverages. Room service available from 10:00 to 22:00 hrs.

Land sports Land sport include a tennis court and beach volleyball.

Non-motorized water sports Includes snorkeling equipment, kayaks, boogie boards, and sailing. It also includes an introductory diving lesson in the pool.

Location Map

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