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Hotel closed for renovation works
The hotel will be closed due to renovation works that will begin on May 4, 2026 through September 19, 2026.
About the Hotel
Located in Playa del Carmen, 1.7 km from Playacar Beach, Riu Palace Mexico - Adults Only - All Inclusive provides accommodation with free private parking, an outdoor swimming pool and a fitness centre. This property offers a restaurant, room service and free WiFi throughout the property. It also has entertainment staff and a 24-hour reception.
Buffet or American-style breakfast options are available at the resort.
At Riu Palace Mexico - Adults Only - All Inclusive. Guests can enjoy tennis games at this 5-star resort, pickleball court and also have the option of renting vehicles.
The Playa del Carmen Maritime Terminal is 3.1 km from the hotel, while the ADO International Bus Station is 4.3 km away. The airport (Cozumel International Airport) is 33 km away.
***The reservation holder must present official photo identification.
***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Service for more information. Contact information is provided in your itinerary, once the reservation is confirmed.
***Only up to 3 rooms with the same name are allowed in the reservation. From 4 rooms onwards it is necessary to customize them.
***This hotel does not offer currency exchange or accept payments in U.S. dollars for stays.
***The local government has a mandatory tax of $29.32 MXN per guest, per night, payable directly to the hotel.
***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.
Services
Included services
- Steam bath
- Health and beauty services
- Spa services
- Spa
- Beach chairs/loungers
- Spa facilities
- Parasols
- Shallow area
- Tourist assistance
- Nightclub
- Ski
- Beach
- Evening entertainment
- Badminton equipment
- Live sports events (broadcast)
- Live music/shows
- Snorkel
- Socket near the bed
- Fan
- Outdoor furniture
- Toilet paper
- Bedding
- Toilet
- Minibar
- ATM
- Currency exchange
- Elevator
- Parking lot
- Wireless Internet
- Only adults
- All inclusive
- Car rental
- Located in front of the beach
- Cleaning products
- Pool bar
- Restaurant
- Themed dinners
- Live entertainment
- Spanish
- English
- Animation staff
- Adults Only
- Security
- Security alarm
- Fire extinguishers
- 24 -hour reception
- Room service
- Luggage storage
- Transfers to the cruise port
- Beauty salon
Services with extra charges
- Massage service
- Bicycles
- Windsurf
- Laundry services
Restaurants (7)
- Don Julián
- Krystal
- Miyagi
- Guacamole - Snack / Steakhouse
- Pepe's Food - Grill Snacks
- La Dolce Vita
- Elite Club
Hotel NewsFeed
Accommodations Includes your choice of accommodations.
Taxes & gratuities Includes all taxes and gratuities.
Activities Daily activities program hosted by recreation staff. Program varies daily.
Entertainment Includes night shows, live music, RIU themed shows, and admission and drinks at La Pinata nightclub, located at the Riu Tequila hotel.
Food & beverage Includes all meals and beverages. Includes buffet breakfast plus buffet or a la carte lunch and dinner and 24-hour snacks. For lunch and snacks, you can choose from the restaurants at any of the Riu hotels in Playacar. Includes 24-hour domestic and imported drinks, beverages at all of the hotels of the resort and the Riu Tequila nightclub, and restocking of the minibar and the liquor dispenser.
Land sports Land sports include tennis, aerobics, volleyball, ping-pong, and access to the fitness center.
Non-motorized water sports Includes non-motorized water sports such as windsurfing, snorkeling equipment, kayaking, catamaran, boogie boards, plus one scuba diving lesson in the pool.
Other Wireless internet access in the lobby and the rooms.