Call
Rooms
Hotel closed
The hotel will be closed from May 15 to November 30, 2026.
About the Hotel
Iberostar Waves Tucan - All Inclusive offers 5-star accommodation in Playa del Carmen, with ocean views, a garden, a terrace and a restaurant. This property offers a bar, water activities facilities and a tennis court. The resort has an outdoor pool, gym, evening entertainment and a children's club.
The resort offers rooms with air conditioning, wardrobe, safe, flat screen TV, balcony and private bathroom with shower. In addition, the rooms at the Iberostar Waves Tucan - All Inclusive are equipped with bed linen and towels.
Breakfast is available and offers buffet, continental or American style alternatives.
The accommodation has a play area for children. Guests can enjoy a game of billiards at Iberostar Waves Tucan - All Inclusive.
The 24-hour reception is open in German, English, Spanish and French, and the staff will be happy to provide assistance at all times.
Playacar Beach is a 12-minute walk from the hotel, while Playa del Carmen Maritime Terminal is 2.9 km away. Cozumel International Airport is 33 km away, and the hotel offers a paid shuttle service to and from the airport.
***The reservation holder must present official photo identification.
***The local government has a mandatory tax per room, per night, payable directly at the property: 1 guest: $35.19 MXN, 2 guests: $58.65 MXN, 3 guests: $76.25 MXN, and 4 or more guests: $87.98 MXN.
***As of April 1, 2026, it will be mandatory to present the CURP upon check-in for all guests of Mexican nationality.
***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.
Services
Included services
- Disco for teenagers
- Pool
- Parking lot
- Ski
- 24 -hour reception
- Access card
- Outdoor pool
- Transfers to the airport
- Themed dinners
- Transfers to the cruise port
Restaurants (4)
- Buffet Tulum
- Palapa Sur La Marimba
- Bonsai
- Mare Nostrum
Hotel NewsFeed
Activities Daily activities program hosted by recreation staff. Program varies daily.
Food and beverages Includes all meals, beverages, and snacks. Includes in-room minibar restocked every two days.
Star Camp Children's Club Activities at the Star Camp were developed based on different types of intelligence. The program is split in three age categories: Monkey, from 4 to 7 years; Dolphins, from 8 to 12 years; and Eagles, from 13 to 17 years.
Land sports Land sports include tennis, soccer, volleyball, and archery.
Entertainment Includes nightly spectacular shows. Program varies daily.
Accommodations Includes your choice of accommodations.
Taxes & gratuities Includes all taxes and gratuities.
Non-motorized water sports Includes one hour of non-motorized water activities such as snorkeling, windsurfing, and kayaking.
Restrictions Room service is available from 11:00 to 23:00 hrs.