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Hotel closed for renovation works
The hotel will be closed from May 15 to November 30, 2026, due to renovation works throughout several areas, such as the sun terrace, the pool area by the addition of slides, the Jacuzzi, the paddle courts, the oceanfront pool, Splash Pad, buffet and specialty restaurants, the creation of the Star Café, hamburger + pizza snacks area, the taco shop, the ice cream shop, the Fun Bar, boardrooms, and guest rooms.
About the Hotel
Offering a garden, terrace and restaurant, Iberostar Waves Tucan - All Inclusive offers 5-star accommodation in Playa del Carmen, with a sea view. It offers a bar, water facilities and a tennis court. The resort features an outdoor swimming pool, gym, night entertainment and a children’s club.
The resort offers air-conditioned rooms with a wardrobe, safe, flat-screen TV, balcony and private bathroom with shower. At Iberostar Waves Tucan - All Inclusive, the rooms are equipped with bed linen and towels.
Breakfast is available and offers buffet, continental or American-style options.
The accommodation has a children's play area. Guests can enjoy a game of billiards at Iberostar Waves Tucan - All Inclusive.
At the 24-hour reception desk, staff will be served in German, English, Spanish and French, and staff will be happy to attend at all times.
Playacar Beach is a 12-minute walk from the accommodation, while Playa del Carmen Maritime Terminal is 2.9 km away. Cozumel International Airport is 33 km away, and the accommodation provides a transfer service with charge to get to or from the airport.
Services
Included services
- Toilet paper
- Towels
- Bedding
- Walk-in closet
- Picnic areas
- Terrace
- Disco for teenagers
- Outdoor furniture
- Clothes rack
- Archery
- Evening entertainment
- Beach
- Billiards
- Live music/shows
- Tennis equipment
- Live sports events (broadcast)
- Snorkel
- Animation staff
- Sitting area
- Breakfast in the Room
- Restaurant
- Minibar
- Transfers to the cruise port
- Snack Bar
- Wireless Internet
- Electric vehicle charging station
- Meeting room
- Tourist assistance
- Currency exchange
- ATM
- 24 -hour reception
- Babysitter
- Children's Club
- Children's menu
- Buffet for children
- Children's pool
- Outdoor gaming equipment
- Children's play area
- Indoor play area
- Meeting/banquet rooms
- Fire extinguishers
- Access card
- Security
- Transportation
- Smoking is prohibited throughout the property
- Transfers to the airport
- Ventilator
- Elevator
- Ski
- Beauty salon
- For all ages
- Open all year round
- Health and beauty services
- Spa services
- Spa
- Facial treatments
- Massage service
- Hammam
- Lockers at the gym/spa
- Spa facilities
- Parasols
- Makeup services
- Yoga
- Body treatments
- Light therapy
- Café
- Themed dinners
- Sauna
- Steam bath
- Alemán
- Entire unit located on ground floor
- English
- Badminton equipment
- Socket near the bed
- Pool
- Parking lot
- Outdoor pool
Restaurants (4)
- Buffet Tulum
- Palapa Sur La Marimba
- Bonsai
- Mare Nostrum
Hotel NewsFeed
Activities Daily activities program hosted by recreation staff. Program varies daily.
Food and beverages Includes all meals, beverages, and snacks. Includes in-room minibar restocked every two days.
Star Camp Children's Club Activities at the Star Camp were developed based on different types of intelligence. The program is split in three age categories: Monkey, from 4 to 7 years; Dolphins, from 8 to 12 years; and Eagles, from 13 to 15 years.
Land sports Land sports include tennis, soccer, volleyball, and archery.
Entertainment Includes nightly spectacular shows. Program varies daily.
Accommodations Includes your choice of accommodations.
Taxes & gratuities Includes all taxes and gratuities.
Non-motorized water sports Includes one hour of non-motorized water activities such as snorkeling, windsurfing, and kayaking.
Restrictions Room service is available from 11:00 to 23:00 hrs.