Iberostar Waves Tucán Hotel in Playa del Carmen - Riviera Maya, Quintana Roo, Mexico

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About the Hotel

Iberostar Waves Tucán is an all-inclusive beachfront hotel in Playa del Carmen, with a daily activities program for the whole family, night entertaining shows, and water and land sports. The property includes a pool, a fitness center, a spa with wet area, and conference facilities for 450 guests. Kids will have lots of fun with the activities at the Star Camp, developed based on the different types of intelligence and split into three age categories. The hotel has four restaurants, five bars, and an ice cream shop. The 350 guest rooms and suites are fitted with a balcony or terrace overlooking the gardens or the jungle. All of them are equipped with minibar restocked every two days, flat-screen TV, and air conditioning. Accommodations also offer in-room safe and private bathroom with shower and hairdryer. The property has rooms for guests with disabilities. This resort is facing the beach, 5 kilometers (3.1 mi) from the vibrant Fifth Avenue and its wide range of shops, bars, and restaurants; 11 kilometers (6.8 mi) from Xcaret park; and 35 kilometers (21.8 mi) from the fishing town of Puerto Morelos. Cancún International Airport (CUN) is 61 kilometers (37.9 mi) from the hotel. ***The local government has a mandatory tax of $32.57 MXN per room, per night, payable directly to the hotel.

***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Services

Included services

Toilet paper
Towels
Walk-in closet
Bedding
Picnic areas
Outdoor furniture
Disco for teenagers
Terrace
Clothes rack
Children's Club
Live sports events (broadcast)
Children's play area
Live music/shows
Evening entertainment
Animation staff
Tennis equipment
Archery
Snorkel
Beach
Billiards
Sitting area
Transfers to the cruise port
Snack Bar
Buffet for children
Breakfast in the Room
Restaurant
Children's menu
Wireless Internet
Electric vehicle charging station
Tourist assistance
24 -hour reception
Meeting room
ATM
Currency exchange
Outdoor gaming equipment
Indoor play area
Fire extinguishers
Security
Access card
Smoking is prohibited throughout the property
Beauty salon
Ski
Elevator
Ventilator
For all ages
Open all year round
Lockers at the gym/spa
Spa facilities
Health and beauty services
Light therapy
Yoga
Themed dinners
Spa services
Makeup services
Café
Children's pool
Parasols
Facial treatments
Body treatments
Steam bath
English
Entire unit located on ground floor
Badminton equipment
Alemán
Socket near the bed
Outdoor pool
Parking lot

Services with extra charges

Babysitter
Meeting/banquet rooms
Transfers to the airport
Transportation
Hammam
Spa
Massage service
Sauna

Restaurants (4)

Bonsai
Mare Nostrum
Buffet Tulum
Palapa Sur La Marimba

Hotel NewsFeed

Activities Daily activities program hosted by recreation staff. Program varies daily.

Food and beverages Includes all meals, beverages, and snacks. Includes in-room minibar restocked every two days.

Star Camp Children's Club Activities at the Star Camp were developed based on different types of intelligence. The program is split in three age categories: Monkey, from 4 to 7 years; Dolphins, from 8 to 12 years; and Eagles, from 13 to 17 years.

Land sports Land sports include tennis, soccer, volleyball, and archery.

Entertainment Includes nightly spectacular shows. Program varies daily.

Accommodations Includes your choice of accommodations.

Taxes & gratuities Includes all taxes and gratuities.

Non-motorized water sports Includes one hour of non-motorized water activities such as snorkeling, windsurfing, and kayaking.

Restrictions Room service is available from 11:00 to 23:00 hrs.

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Iberostar Waves Tucán