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Hotel closed
The hotel will be closed from May 15 to November 30, 2026.
About the Hotel
Iberostar Waves Quetzal is a luxurious all-inclusive resort located on the first line of a white sandy beach. Iberostar Waves Quetzal has 350 rooms distributed in three-story Mayan-inspired architectural buildings. The rooms are equipped with a terrace, telephone, cable TV, air conditioning, ceiling fan, coffee maker, safe and private bathroom with shower.
Iberostar Waves Quetzal offers a program of daily activities, nightlife and numerous sports, including archery, bowling, windsurfing and catamaran rides. The hotel also has numerous pools, a full spa, gym, tennis courts, lounges, as well as services for weddings and all kinds of events. Children can have fun with Star Camp activities, developed based on different types of intelligence and divided into three age categories. In addition, with the all-inclusive plan, you can enjoy any of the two main restaurants, five specialty restaurants, barbecue restaurants and bars.
***The reservation holder must present official photo identification.
***The local government has a mandatory tax per room, per night, payable directly at the property: 1 guest: $35.19 MXN, 2 guests: $58.65 MXN, 3 guests: $76.25 MXN and 4 or more guests: $87.98 MXN.
***As of April 1, 2026, it will be mandatory to present the CURP at check-in for all guests of Mexican nationality.
***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.
Services
Included services
- Toilet paper
- Towels
- Walk-in closet
- Bedding
- Outdoor furniture
- Disco for teenagers
- Clothes rack
- Children's Club
- Windsurf
- Beach
- Evening entertainment
- Snorkel
- Desk
- Sitting area
- Breakfast in the Room
- Transfers to the cruise port
- Restaurant
- Wireless Internet
- Electric vehicle charging station
- Wake-up service
- 24 -hour reception
- Meeting room
- Cleaning products
- Indoor play area
- Access card
- Smoking is prohibited throughout the property
- Ski
- Ventilator
- Shallow area
- Pool bar
- Lockers at the gym/spa
- Spa facilities
- Spa services
- Hydromassage bathtub
- Steam bath
- Spa
- Themed dinners
- English
- Entire unit located on ground floor
- Badminton equipment
- Alemán
- Socket near the bed
- Outdoor pool
- Parking lot
Services with extra charges
- Babysitter
- Meeting/banquet rooms
- Sauna
Restaurants (6)
- Restaurante Mare Nostrum
- La Hacienda
- Restaurante Buffet
- La Gondola
- Restaurante mexicano Uxmal
- Restaurante Japones Bonsai
Hotel NewsFeed
Accommodations Includes your choice of accommodations.
Activities Daily activities program hosted by recreation staff. Program varies daily.
Star Camp Children's Club Activities at the Star Camp were developed based on different types of intelligence. The program is split in three age categories: Monkey, from 4 to 7 years; Dolphins, from 8 to 12 years; and Eagles, from 13 to 17 years.
Land Sports Land sports include aerobics, shooting, cycling, beach volleyball, gymnastics, table tennis and tennis.
Water sports Sports activities include water fitness center.
Food & Beverage Includes all meals and snacks in the hotel's à la carte and buffet restaurants, as well as national and international drinks 24 hours a day throughout your holiday. One dinner at the theme restaurant when guests stay between 3 and 5 nights. Room service from 11:00 to 23:00 hours.
Entertainment When night falls, you can enjoy the hotel's evening variety shows and live music. Fun, humour and dance that will help you get the most out of your holiday in all senses.
Restrictions Availability of services and facilities according to the operational hours.