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Hard Rock Hotel Riviera Maya


Address: Carr Cancun-Chetumal km 72, Riviera Maya Puerto Aventuras - Riviera Maya, Quintana Roo Mexico

Price for 3 nights from

$1,443 USD

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Rooms

Heaven - Deluxe Gold King Bed

Img - Heaven - Deluxe Gold King Bed

Check-in: 15:00

Checkout: 12:00

View: Garden ; Hotel

Amenities

1 king bed, Hot tub, Private bathroom with shower, Balcony with hammock, Minibar, Cable/satellite TV, Flat screen TV, Purified water

Bathroom amenities, Robes, Slippers, Safety box (laptop size), Air conditioner, Coffee maker, Alarm clock radio with Bluetooth, Hair dryer on request, Iron and ironing board, Wireless Internet, 24-hour room service, Exclusive areas, Priority for reservations at UMO and WAI restaurants, Direct dial telephone

⇒ Exclusive limited time offer

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Gold - Double Beds

Img - Deluxe Gold - Double Beds

Check-in: 15:00

Checkout: 12:00

View: Garden

Amenities

2 Double beds, Private bathroom with shower, Balcony with hammock, Minibar, Cable/satellite TV, Flat screen TV, Bathroom amenities, Dresses on request

Slippers, Safety box (laptop size), Air conditioner, Coffee maker, Alarm clock radio with Bluetooth, Hair dryer, Iron and ironing board, Wireless Internet, 24-hour room service, Smoke detectors, Purified water, Direct dial telephone, Hot tub

⇒ Hotel with more than one deal

Book before 31 Oct 2026.To travel from 16 Aug 2026 to to 31 Dec 2027.

You get: 49% off.

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Diamond King

Img - Diamond King

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability ; Piscina ; Partial to the sea

Amenities

1 king bed, Hot tub, Private bathroom with shower, Balcony with hammock, Minibar, Cable/satellite TV, Flat screen TV, Bathroom amenities

Robes, Slippers, Safety box (laptop size), Air conditioner, Coffee maker, Telephone, Aromatherapy set, Pillow menu, Hair dryer, Iron and ironing board, Wireless Internet, 24-hour room service, Beach bag, Alarm clock radio with Bluetooth, Purified water, Smoke detectors

⇒ Hotel with more than one deal

Book before 31 Oct 2026.To travel from 16 Aug 2026 to to 31 Dec 2027.

You get: 49% off.

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Heaven - Deluxe Sky Terrace One Bedroom

Img - Heaven - Deluxe Sky Terrace One Bedroom

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 king bed, 1 bedroom, Smoke detectors, Private bathroom with shower, Balcony with hammock, Access to a private Sky Terrace terrace on the 2nd floor with lounge chairs and hot tub, Minibar, Cable/satellite TV

Flat screen TV, Purified water, Bathroom amenities, Dresses on request, Slippers, Safety box (laptop size), Coffee maker, Telephone, Alarm clock radio with Bluetooth, Hair dryer on request, Iron and ironing board, Wireless Internet, 24-hour room service, Exclusive areas, Priority for reservations at UMO and WAI restaurants, Air conditioner

⇒ Exclusive limited time offer

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Sky Terrace One Bedroom

Img - Deluxe Sky Terrace One Bedroom

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 king bed, 1 bedroom, Private bathroom with shower, Access to private SKY TERRACE on the 2nd floor with lounge chairs and hot tub, Minibar, Cable/satellite TV, Flat screen TV, Purified water

Bathroom amenities, Dresses on request, Slippers, Safety box (laptop size), Air conditioner, Coffee maker, Alarm clock radio with Bluetooth, Hair dryer, Iron and ironing board, Wireless Internet, 24-hour room service, Balcony with hammock, Smoke detectors, Direct dial telephone

⇒ Exclusive limited time offer

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Gold King Bed Hacienda

Img - Deluxe Gold King Bed Hacienda

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Bathrobes, Cable TV, Number of bedrooms, Bathroom, Shower, Bathtub, Hairdryer

Direct dial telephone, TV, Hi-fi, Internet access, Minibar, Tea and coffee making facilities , Ironing set, Centrally regulated air conditioning, Individually adjustable air conditioning, Safe, Living room, Balcony, Wheelchair-accessible, Disability-friendly bathroom, Wi-fi, Wake-up service, 220V power supply, Hydro-massage bath, Alarm clock, Extra beds on demand, Toiletries, Background music, Desk, Slippers, Make-up mirror, Welcome pack, Smoking rooms
Room
Avg/person
Total
There is no availability on requested dates

Deluxe Gold King Heaven

Img - Deluxe Gold King Heaven

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Wi-fi, Wheelchair-accessible, Smoking rooms

Room
Avg/person
Total
There is no availability on requested dates

Heaven - Deluxe Swim-up King

Img - Heaven - Deluxe Swim-up King

Check-in: 15:00

Checkout: 12:00

View: Garden

Amenities

1 king bed, Hot tub, Private bathroom with shower, Balcony, Minibar, Cable/satellite TV, Flat screen TV, Purified water

Bathroom amenities, Robes, Slippers, Safety box (laptop size), Air conditioner, Coffee maker, Alarm clock radio with Bluetooth, Hair dryer, Iron and ironing board, Wireless Internet, 24-hour room service, Semi-private pool, Private access to the pool, Exclusive areas, Priority for reservations at UMO and WAI restaurants, Direct dial telephone

⇒ Exclusive limited time offer

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Gold Double Beds Hacienda

Img - Deluxe Gold Double Beds Hacienda

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

Double bed 131-150 width (x2), Ironing set, Smoke detector, Smoking rooms, Wi-fi, Wheelchair-accessible, Safe, TV

Hairdryer, Bathroom
Room
Avg/person
Total
There is no availability on requested dates

DELUXE DIAMOND KING-HACIENDA

Img - DELUXE DIAMOND KING-HACIENDA

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Number of bedrooms, Desk, Background music, Toiletries, Extra beds on demand, Alarm clock, Hydro-massage bath

220V power supply, Wake-up service, Wi-fi, Disability-friendly bathroom, Wheelchair-accessible, Balcony, Living room, Safe, Individually adjustable air conditioning, Centrally regulated air conditioning, Bathrobes, Slippers, Make-up mirror, Ironing set, Tea and coffee making facilities , Minibar, Internet access, Hi-fi, TV, Direct dial telephone, Hairdryer, Bathtub, Shower, Welcome pack, Smoking rooms, Cable TV
Room
Avg/person
Total
There is no availability on requested dates

Diamond King Heaven

Img - Diamond King Heaven

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Ironing set, Bathroom, Shower, Bathtub, Hairdryer, Direct dial telephone, TV

Hi-fi, Internet access, Minibar, Tea and coffee making facilities , Centrally regulated air conditioning, Individually adjustable air conditioning, Safe, Living room, Balcony, Wheelchair-accessible, Disability-friendly bathroom, Wi-fi, Wake-up service, 220V power supply, Hydro-massage bath, Alarm clock, Extra beds on demand, Toiletries, Background music, Desk, Bathrobes, Slippers, Make-up mirror, Welcome pack, Smoking rooms, Cable TV, Number of bedrooms
Room
Avg/person
Total
There is no availability on requested dates

Deluxe Sky Terrace (One Bedroom) Heaven

Img - Deluxe Sky Terrace (One Bedroom) Heaven

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Wi-fi, Wheelchair-accessible, Smoking rooms

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Sky Terrace (One Bedroom) Hacienda

Img - Deluxe Sky Terrace (One Bedroom) Hacienda

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Wheelchair-accessible, Wi-fi, Smoking rooms

Room
Avg/person
Total
There is no availability on requested dates

Heaven - Rock Royalty King

Img - Heaven - Rock Royalty King

Check-in: 15:00

Checkout: 12:00

View: Partial Ocean View

Amenities

1 king bed, Concierge assistance by phone, Bathroom amenities, Aromatherapy set, Pillow menu, Priority reservation for the PICKS® and WAX® programs, 25-minute massage for couples (1 per room/per stay), Beach bag

Hot tub, Private bathroom with shower, Minibar, Cable/satellite TV, Flat screen TV, Purified water, Dresses on request, Slippers, Safety box (laptop size), Air conditioner, Coffee maker, Telephone, Alarm clock radio with Bluetooth, Hair dryer, Iron and ironing board, Wireless Internet, 24-hour room service, Exclusive areas, Priority for reservations at UMO and WAI restaurants

⇒ Exclusive limited time offer

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Rock Royalty Partial Ocean View King

Img - Rock Royalty Partial Ocean View King

Check-in: 15:00

Checkout: 12:00

View: Partial Ocean View

Amenities

1 king bed, Concierge assistance by phone, Bathroom amenities, Aromatherapy set, Pillow menu, Priority reservation for the PICKS® and WAX® programs, 25-minute massage for couples (1 per room/per stay), Beach bag

Hot tub, Private bathroom with shower, Balcony, Minibar, Cable/satellite TV, Flat screen TV, Robes, Slippers, Safety box (laptop size), Air conditioner, Coffee maker, Alarm clock radio with Bluetooth, Hair dryer, Iron and ironing board, Wireless Internet, 24-hour room service, Purified water, Sweet amenity, Direct dial telephone

⇒ Hotel with more than one deal

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Book before 31 Oct 2026.To travel from 16 Aug 2026 to to 31 Dec 2027.

You get: 49% off.

Room
Avg/person
Total
There is no availability on requested dates

Room STANDARD

Img - Room STANDARD

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Room DELUXE WITH TERRACE

Img - Room DELUXE WITH TERRACE

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

DOUBLE LUXURY

Img - DOUBLE LUXURY

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

DOUBLE

Room
Avg/person
Total
There is no availability on requested dates

Room DELUXE PARTIAL OCEAN VIEW

Img - Room DELUXE PARTIAL OCEAN VIEW

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: DELUXE PARTIAL OCEAN VIEW

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

DOUBLE KING SIZE BED

Img - DOUBLE KING SIZE BED

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

DOUBLE

Room
Avg/person
Total
There is no availability on requested dates

SUITE LUXURY

Img - SUITE LUXURY

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Swim Up King Heaven

Img - Deluxe Swim Up King Heaven

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

King-size bed 150-183 width (x1), Smoking rooms, Wheelchair-accessible, Wi-fi

Room
Avg/person
Total
There is no availability on requested dates

SUITE PREMIUM SEA VIEW

Img - SUITE PREMIUM SEA VIEW

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: PREMIUM SEA VIEW

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Family

Img - Deluxe Family

Check-in: 15:00

Checkout: 12:00

View: Jardin ; Hotel

Amenities

3 Double Beds or 1 King Bed and 2 Double Beds, for reuse, 2 bedrooms, 2 hot tubs, 2 bathrooms, Balcony with hammock, Minibar, Minibar for children with juices and soft drinks

Flat screen TV, Cable/satellite TV, Purified water, Bathroom amenities, Bathroom amenities for children, Bathrobes for children and adults, Slippers for adults, Safety box (laptop size), Air conditioner, Coffee maker, Telephone, Alarm clock radio with Bluetooth, Hair dryer, Iron and ironing board, 24-hour room service, Xbox 360° with game selection (available on request), Beach toys for kids, Sweets and cookies on arrival, Smoke detectors, Wireless Internet

⇒ Exclusive limited time offer

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Deluxe Grand Sky Terrace Two Bedroom

Img - Deluxe Grand Sky Terrace Two Bedroom

Check-in: 15:00

Checkout: 12:00

View: Subject to Availability

Amenities

1 King Bed and 2 Double Beds, 2 bedrooms, Hot tub, 2 bathrooms, Balcony with hammock, Access to private SKY TERRACE on the 2nd floor with lounge chairs, hot tub and half bathroom, Cable/satellite TV, Flat screen TV

Purified water, Bathroom amenities, Dresses on request, Slippers, Hair dryer, Safety box (laptop size), Air conditioner, Coffee maker, Alarm clock radio with Bluetooth, Iron and ironing board, Wireless Internet, 24-hour room service, Smoke detectors, Minibar on request, Direct dial telephone

⇒ Exclusive limited time offer

Book before 31 Oct 2026.To travel from 10 Dec 2025 to to 31 May 2027.

You get: 50% off.

Room
Avg/person
Total
There is no availability on requested dates

Room GRAND DELUXE

Img - Room GRAND DELUXE

Check-in: 15:00-00:00

Checkout: 11:00-11:00

View: Subject to availability

Amenities

Subject to availability

Room
Avg/person
Total
There is no availability on requested dates

About the Hotel

Hard Rock Hotel Riviera Maya is facing the turquoise waters of the Caribbean Sea, in a tropical paradise with a white-sand private beach. This all-inclusive hotel is in the surroundings of Puerto Aventuras, 17 kilometers (10.5 mi) from Xcaret and 28 kilometers (16.8 mi) from Playa del Carmen and its famous Fifth Avenue lined with restaurants and stores. The property is 43 and 186 kilometers (25.8 mi and 111.6 mi) from the Tulum and Chichén Itzá archaeological sites, respectively. Cancún International Airport (CUN) is 79 kilometers (47.4 mi) away. The 1,264 guest rooms and suites at this all-inclusive hotel in the Riviera Maya are designed to make you feel like a rock star. All accommodations have a balcony or terrace, hammock, flat-screen TV, WiFi, and whirlpool tub. Some guest rooms have access to the terrace on the third floor, where you can find a Jacuzzi and sun loungers. There are two-bedroom suites with sitting and dining areas. The Rock Star suites have a private pool and a Jacuzzi on the terrace, a selection of guitars, surround sound system, and decorative Aerosmith items. Rooms set in the Heaven section are exclusive for adults. The hotel accepts pets (fees, restrictions, and specific categories apply). Recreational areas and facilities include six pools, a children’s club, a lounge, and a nightclub for young guests. Rockaway Bay Water Park offers fun for the whole family. Water sports, tennis courts, a rock-climbing wall, and a maze are also available for guests. The resort features an adult-only section, where guests can find four pools, a nightclub, three specialty restaurants, two bars, and a spa with a fitness center, a beauty salon, treatment cabins, steam rooms, saunas, and jacuzzis. Gastronomy options include Mexican dishes, and steaks, as well as Brazilian, Asian, Italian, and French cuisine. Additionally, establishments by the pools offer snacks and drinks, a coffee shop, a nightclub, and 24-hour room service. The meeting spaces are available for up to 2,400 guests for events and weddings, and the hotel offers outdoor spaces, gardens, and a chapel. The Heaven section is an adult-only oasis featuring several restaurants. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.

***Guests should leave a mandatory safety deposit of $100.00 USD at check-in.

Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Services

Included services

  • Children's pool
  • Jacuzzi
  • Pool
  • Indoor pool
  • Temazcal
  • Bicycles
  • Billiards
  • Multipurpose court
  • Chapel
  • Snorkel equipment
  • Gym
  • Board games
  • Kayaks
  • Climbing wall
  • Water park
  • Table tennis
  • Beach
  • Tennis
  • Bellboy
  • ATM
  • Extra beds
  • Parking lot
  • Connected rooms
  • Wireless Internet
  • Wheel chair ramps
  • Wheelchairs
  • Valet parking
  • High cleaning standard
  • COVID-19 test
  • Youth Club (12-14 years)
  • Children's Club (3-5 years)
  • Cribs
  • Disco for teenagers
  • Concierge
  • Credit cards are accepted
  • Room service
  • Free local calls
  • Ice machine
  • Special services

Services with extra charges

  • Steam bath
  • Sauna
  • Spa
  • Tour desk
  • Car rental
  • Yoga
  • Medical services
  • Taxi stand
  • Business center
  • Laundry services
  • Event rooms
  • Honeymoon special
  • Jewelry store
  • Gift shop
  • Wedding
  • Pets
  • Beauty salon

Restaurants (10)

  • Pizzeto
  • The Market
  • Frida
  • Zen
  • Cafetto
  • Toro
  • Ciao
  • Le Petit Cochon
  • Float
  • Dive

Bars (5)

  • Sun Bar
  • Float
  • Dive
  • Martini Bar
  • Rhythm Bar

Disco & Clubs (1)

  • Heaven Bar & Lounge

Hotel NewsFeed

Accommodations Includes your choice of accommodations.

Activities Daily activities program hosted by recreation staff. Program varies daily.

Taxes & gratuities Includes all taxes and gratuities.

Entertainment Includes nightly spectacular shows. Program varies daily.

Food and beverages Includes all meals, snacks, and drinks. Includes consumption in buffet and a la carte restaurants, and 24-hour room service.

Land sports Land sports include bicycles, tennis, ping-pong, billiards, rock-climbing wall, and the use of the fitness center.

Non-motorized water sports Includes non-motorized water sports such as kayaking and snorkeling.

Children's club Includes a supervised activities program for children between the ages of 4 and 12. There is a lounge for teenagers between the ages of 13 and 17, open daily from 10:00 to 17:00 hrs.

Other WiFi, calls to the United States, Canada, and within Mexico, and valet parking from 07:00 to 23:00 hrs. Rockaway Bay is open from 10:00 to 18:00 hrs.

Location Map

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