Call
Rooms
Heaven - Deluxe Gold Double Beds
Check-in: 15:00
Checkout: 12:00
View: Garden
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Diamond King
Check-in: 15:00
Checkout: 12:00
View: Subject to availability
Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Deluxe Sky Terrace One Bedroom
Check-in: 15:00
Checkout: 12:00
View: Subject to Availability
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Heaven - Deluxe Diamond King Bed
Check-in: 15:00
Checkout: 12:00
View: Subject to Availability
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Heaven - Deluxe Sky Terrace One Bedroom
Check-in: 15:00
Checkout: 12:00
View: Subject to Availability
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Deluxe Gold - Double Beds
Check-in: 15:00
Checkout: 12:00
View: Garden
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Heaven - Deluxe Swim-up King
Check-in: 15:00
Checkout: 12:00
View: Garden
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Rock Royalty Partial Ocean View King
Check-in: 15:00
Checkout: 12:00
View: Partial Ocean View
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Heaven - Rock Royalty King
Check-in: 15:00
Checkout: 12:00
View: Partial Ocean View
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Rock Royalty Partial Ocean View Double
Check-in: 15:00
Checkout: 12:00
View: Partial Ocean View
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Deluxe Family
Check-in: 15:00
Checkout: 12:00
View: Garden or Hotel
1 Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
Deluxe Grand Sky Terrace Two Bedroom
Check-in: 15:00
Checkout: 12:00
View: Subject to availability
Subject to availability, for reuse
Special Sale
Show more
Show less
Book before 09 Dec 2025.To travel from 09 Jun 2025 to to 07 Jan 2026.
You get: 50% off.
|
Room
|
Avg/person
|
Total
|
|
|---|---|---|---|
| There is no availability on requested dates | |||
About the Hotel
Hard Rock Hotel Riviera Maya is facing the turquoise waters of the Caribbean Sea, in a tropical paradise with a white-sand private beach. This all-inclusive hotel is in the surroundings of Puerto Aventuras, 17 kilometers (10.5 mi) from Xcaret and 28 kilometers (16.8 mi) from Playa del Carmen and its famous Fifth Avenue lined with restaurants and stores. The property is 43 and 186 kilometers (25.8 mi and 111.6 mi) from the Tulum and Chichén Itzá archaeological sites, respectively. Cancún International Airport (CUN) is 79 kilometers (47.4 mi) away. The 1,264 guest rooms and suites at this all-inclusive hotel in the Riviera Maya are designed to make you feel like a rock star. All accommodations have a balcony or terrace, hammock, flat-screen TV, WiFi, and whirlpool tub. Some guest rooms have access to the terrace on the third floor, where you can find a Jacuzzi and sun loungers. There are two-bedroom suites with sitting and dining areas. The Rock Star suites have a private pool and a Jacuzzi on the terrace, a selection of guitars, surround sound system, and decorative Aerosmith items. Rooms set in the Heaven section are exclusive for adults. The hotel accepts pets (fees, restrictions, and specific categories apply). Recreational areas and facilities include six pools, a children’s club, a lounge, and a nightclub for young guests. Rockaway Bay Water Park offers fun for the whole family. Water sports, tennis courts, a rock-climbing wall, and a maze are also available for guests. The resort features an adult-only section, where guests can find four pools, a nightclub, three specialty restaurants, two bars, and a spa with a fitness center, a beauty salon, treatment cabins, steam rooms, saunas, and jacuzzis. Gastronomy options include Mexican dishes, and steaks, as well as Brazilian, Asian, Italian, and French cuisine. Additionally, establishments by the pools offer snacks and drinks, a coffee shop, a nightclub, and 24-hour room service. The meeting spaces are available for up to 2,400 guests for events and weddings, and the hotel offers outdoor spaces, gardens, and a chapel. The Heaven section is an adult-only oasis featuring several restaurants. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.
***Guests should leave a mandatory safety deposit of $100.00 USD at check-in.
Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Services
Included services
- Children's pool
- Jacuzzi
- Pool
- Indoor pool
- Temazcal
- Bicycles
- Billiards
- Multipurpose court
- Chapel
- Snorkel equipment
- Gym
- Board games
- Kayaks
- Climbing wall
- Water park
- Table tennis
- Beach
- Tennis
- Bellboy
- ATM
- Extra beds
- Parking lot
- Connected rooms
- Wireless Internet
- Wheel chair ramps
- Wheelchairs
- Valet parking
- High cleaning standard
- COVID-19 test
- Youth Club (12-14 years)
- Children's Club (3-5 years)
- Cribs
- Disco for teenagers
- Concierge
- Credit cards are accepted
- Room service
- Free local calls
- Ice machine
- Special services
Services with extra charges
- Steam bath
- Sauna
- Spa
- Tour desk
- Car rental
- Yoga
- Medical services
- Taxi stand
- Business center
- Laundry services
- Event rooms
- Honeymoon special
- Jewelry store
- Gift shop
- Wedding
- Pets
- Beauty salon
Restaurants (10)
- Pizzeto
- The Market
- Frida
- Zen
- Cafetto
- Toro
- Ciao
- Le Petit Cochon
- Float
- Dive
Bars (5)
- Sun Bar
- Float
- Dive
- Martini Bar
- Rhythm Bar
Disco & Clubs (1)
- Heaven Bar & Lounge
Hotel NewsFeed
Accommodations Includes your choice of accommodations.
Activities Daily activities program hosted by recreation staff. Program varies daily.
Taxes & gratuities Includes all taxes and gratuities.
Entertainment Includes nightly spectacular shows. Program varies daily.
Food and beverages Includes all meals, snacks, and drinks. Includes consumption in buffet and a la carte restaurants, and 24-hour room service.
Land sports Land sports include bicycles, tennis, ping-pong, billiards, rock-climbing wall, and the use of the fitness center.
Non-motorized water sports Includes non-motorized water sports such as kayaking and snorkeling.
Children's club Includes a supervised activities program for children between the ages of 4 and 12. There is a lounge for teenagers between the ages of 13 and 17, open daily from 10:00 to 17:00 hrs.
Other WiFi, calls to the United States, Canada, and within Mexico, and valet parking from 07:00 to 23:00 hrs. Rockaway Bay is open from 10:00 to 18:00 hrs.