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Grand Velas Riviera Maya - All Inclusive


Address: Carr Cancun-Tulum km 62 Playa del Carmen - Riviera Maya, Quintana Roo Mexico

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Rooms

Zen Grand suite nature view

Img - Zen Grand suite nature view

Check-in: 15:00

Checkout: 12:00

View: Exterior

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 25% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Zen Grand suite nature view - nonrefundable

Img - Zen Grand suite nature view - nonrefundable

Check-in: 15:00

Checkout: 12:00

View: Exterior

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 25% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Grand Class suite oceanfront - nonrefundable

Img - Grand Class suite oceanfront - nonrefundable

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Private pool, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 33% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Ambassador suite ocean view

Img - Ambassador suite ocean view

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 29% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Ambassador suite ocean view - nonrefundable

Img - Ambassador suite ocean view - nonrefundable

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 29% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Grand Class suite oceanfront

Img - Grand Class suite oceanfront

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Private pool, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 33% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Zen Grand pool suite nature view

Img - Zen Grand pool suite nature view

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Private pool, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 25% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Zen Grand pool suite nature view - nonrefundable

Img - Zen Grand pool suite nature view - nonrefundable

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Private pool, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 25% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Ambassador pool suite ocean view

Img - Ambassador pool suite ocean view

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Private pool, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 29% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Ambassador pool suite ocean view - nonrefundable

Img - Ambassador pool suite ocean view - nonrefundable

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King or 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Private pool, Sandals, Sitting area, Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 29% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Zen Grand two bedroom family suite nature view - all inclusive

Img - Zen Grand two bedroom family suite nature view - all inclusive

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Special children’s amenities (upon request), Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 25% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

Zen Grand two bedroom family suite nature view all inclusive - nonrefundable

Img - Zen Grand two bedroom family suite nature view all inclusive - nonrefundable

Check-in: 15:00

Checkout: 12:00

View: Jungle

Amenities

1 King and 2 Queens, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services, Down comforter

Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Special children’s amenities (upon request), Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 25% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

2-BR Ambasador family suite ocen view

Img - 2-BR Ambasador family suite ocen view

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King and 2 Queens, 2 bedrooms, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services

Down comforter, Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Special children’s amenities (upon request), Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 29% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

2-BR Ambasador family suite ocen view - nonrefundable

Img - 2-BR Ambasador family suite ocen view - nonrefundable

Check-in: 15:00

Checkout: 12:00

View: Subject to availability

Amenities

1 King and 2 Queens, 2 bedrooms, 24-hour room service, Balcony or terrace, Bath amenities, Bathrobes, Beach bag to be used during the stay, Concierge services

Down comforter, Down pillow, Hairdryer, In-room safe, Jacuzzi, Nespresso coffeemaker, Pillow menu, Private bath with rain shower, Sandals, Sitting area, Special children’s amenities (upon request), Turndown service, Welcome bottle of craft mescal or white or red wine

⇒ Special Sale

Book before 17 Dec 2025.To travel from 17 Feb to to 17 Dec 2025.

You get: 29% off, 50 USD Spa Credit per adult per night. (50 USD Spa Credit per adult per night.100 USD credit for romantic experiences.Welcome bottle of Mezcal.Credits apply per person per night.).

Room
Avg/person
Total
There is no availability on requested dates

About the Hotel

Grand Velas Riviera Maya - All Inclusive is a hotel in the vicinity of Playa del Carmen, amidst an area of 32 hectares (79 acres) of jungle and mangroves. This all-inclusive hotel is 7 kilometers (4.3 mi) from Fifth Avenue and within a 24-kilometer (14.9 mi) radius of Xcaret and Puerto Morelos. Cancún International Airport (CUN) and the town of Akumal are 47 kilometers (29.2 mi) away, while the Archaeological Site of Tulum is 70 kilometers (43.5 mi) from the property.

All 539 large suites at the hotel are distributed in three separate areas: Zen, Ambassador, and Grand Class; two of them are designed for families and the other one is only for adults. All accommodations are fitted with in-room safe, private balcony, sitting area, and Nespresso® coffeemaker. Guest rooms are also equipped with private bathroom with rain shower, Molton Brown bath amenities, Jacuzzi, bathrobes, and sandals. A beach bag to be used during your stay is also available, as well as turndown service, and a welcome bottle of craft mescal, white wine, or red wine. Some suites include a private mini-pool on the terrace. Family suites have guaranteed connection of rooms and offer babies' and children's amenities upon special request.

The resort offers a culinary tour through its eight restaurants with specialties ranging from signature and Mexican cuisine to Italian and Asian specialties, and seven bars distributed throughout the property. There is an infinity pool, a children´s pool, a sun terrace with sun loungers, and a beach of more than 500 meters (1,640 ft) long. This hotel in the Riviera Maya houses a signature Spa spanning over 8,000 square meters (86,111 sq ft) decorated with water themes, in a path of seven stations and a treatment menu based on ancient healing techniques from Mexico and other parts of the world. Butler service, customized concierge assistance, children´s and teens´ clubs, an activities program, and 24-hour room service are also available. In addition, the hotel offers conference facilities to accommodate up to 3,000 guests, a business center, WiFi, and a car rental agency.

***Grand Velas Riviera Maya - All Inclusive is the recipient of the Five Diamond rating from the AAA.

***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.

***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Services

Included services

  • Toilet paper
  • Towels
  • Slippers
  • Walk-in closet
  • View
  • Picnic areas
  • Outdoor furniture
  • Outdoor dining area
  • Terrace
  • Private beach
  • Disco for teenagers
  • Dining table
  • Clothes dryer
  • Socket near the bed
  • Folding bed
  • Clothes rack
  • Bicycles
  • Aerobics
  • Live sports events (broadcast)
  • Live music/shows
  • Tour or class about local culture
  • Themed dinners
  • Bike tours
  • Beach
  • Evening entertainment
  • Children's Club
  • Nightclub
  • Animation staff
  • Minigolf
  • Cycling
  • Hiking
  • Karaoke
  • Table tennis
  • Billiards
  • Children's play area
  • Game room
  • Desk
  • Café
  • Buffet for children
  • Children's menu
  • Special diets
  • Snack Bar
  • Breakfast in the Room
  • Transfers to the cruise port
  • Restaurant
  • Wireless Internet
  • Valet parking
  • Provide invoice
  • Meeting room
  • ATM
  • Luggage storage
  • Tourist assistance
  • Currency exchange
  • 24 -hour reception
  • Baby safety fences
  • Outdoor gaming equipment
  • Indoor play area
  • Board games
  • Cleaning products
  • Fire extinguishers
  • Security alarm
  • Access card
  • Security
  • Ski
  • Wake-up service
  • Car rental
  • Chapel
  • Elevator
  • Beauty salon
  • Adapted for people with reduced mobility
  • Room service
  • Adapted for wheelchairs
  • Open all year round
  • For all ages
  • Infinity pool
  • Pool with views
  • Pool bar
  • Beach chairs/loungers
  • Only adults
  • Children's pool
  • Lockers at the gym/spa
  • Personal Trainer
  • Yoga
  • Massage chair
  • Spa services
  • Spa
  • Steam bath
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Health and beauty services
  • Parasols
  • English
  • Socket near the bed
  • Pool

Services with extra charges

  • Cooking classes
  • Movie Nights
  • Golf
  • Babysitter
  • Ironing utensils
  • Dry cleaning service
  • Laundry services
  • Breakfast only for 2
  • Business center
  • Meeting/banquet rooms
  • Transportation
  • Transfers to the airport
  • Massage service
  • Sauna

Restaurants (8)

  • Cocina de Autor
  • Bistro
  • Azul
  • Frida
  • Piaf
  • Chaká
  • Sen Lin
  • Lucca

Hotel NewsFeed

Accommodations Includes your choice of accommodations.

Activities Daily activities program hosted by recreation staff. Program varies daily.

Taxes & gratuities Includes all taxes and gratuities.

Children's and Teens' Club Includes a supervised activities program for children between the ages of 4 and 12. Open daily from 09:00 to 23:00 hrs. The teen's club for teenagers between 13 and 18 years of age is open from 11:00 to 00:00 hrs.

Entertainment Live music at Lobby Bar, Sky Bar and specialty restaurants, plus karaoke nights.

Food & Beverage All meals and snacks including buffet and a la carte breakfast, lunch and dinner, a variety of premium domestic and imported drinks (restrictions apply), in-suite mini-bar and room service 24 hours a day.

Water sports Water activities include kayak rides and boogie boards (service starts at 10:00 hrs).

Restrictions Special wines and imported liquors have an additional charge.

Land sports Fully equipped fitness center, work-out programs with personal trainer, yoga, pilates and meditation classes, and a variety of sports.

Other Concierge assistance in the pool and beach areas.

Location Map

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